Welcome to South Kensington Medical and Dental, referred to in this document as “the Clinic.” By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions.
The Clinic is a private medical and dental centre located in South Kensington, London. We provide a wide range of healthcare services, including GP consultations, health screening, diagnostic testing, and general and specialist dental care.
You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights or restrict the use of the website by any other person.
The Clinic reserves the right to suspend or withdraw website access at any time without notice.
The information on our website is provided for general guidance and does not constitute medical advice. It is not a substitute for consultation with a qualified healthcare professional. If you have any health concerns, please contact a clinician directly.
If you undergo any tests on a self-request basis, i.e., without prior consultation with one of our clinicians, the following terms apply:
We strongly recommend booking a consultation with a UK-registered medical practitioner if you have any symptoms or concerns.
Appointments may be booked online, by phone, or in person. While we aim to accommodate your preferences, we cannot guarantee the availability of specific dates, times, or clinicians.
Please give at least 24 hours’ notice for cancellations. Missed appointments or cancellations made with insufficient notice may incur a charge.
Service fees are made clear at the time of booking or enquiry. Full payment is due at the time of service, unless agreed otherwise in writing. We accept most major debit and credit cards. Refunds for missed appointments are issued only at the Clinic’s discretion.
We take your right to confidentiality seriously. All personal and medical information is handled in accordance with the UK GDPR and our Privacy Policy. Your information will only be shared when necessary for your care or where legally required.
For further details, please refer to our Privacy Notice.
All our staff are:
To ensure a safe and respectful environment:
Any individual who acts inappropriately may be asked to leave and may be permanently barred. Medical records may be deleted in such circumstances, in accordance with applicable regulations.
We value feedback as an opportunity to improve. You are encouraged to raise concerns, no matter how small.
Your privacy and dignity are of utmost importance to us. Please speak to a senior staff member if at any time you feel these are not being respected.
Links to external websites are provided for convenience only. The Clinic does not endorse and is not responsible for the content, policies, or practices of any third-party sites.
While we make every effort to ensure the accuracy and reliability of the content on our website, the Clinic does not accept liability for errors or omissions. We are not liable for any loss or damage resulting from your reliance on information found on this website or from services provided without full clinical oversight.
The Clinic may amend these Terms and Conditions from time to time. Any updates will be posted on this page and are effective from the date of publication. Continued use of our website or services implies your acceptance of the revised terms.
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
